← TrueTick

About TrueTick

TrueTick is Minecraft server hosting built around a single, checkable promise: the CPU your server is sold is the CPU your server gets. Everything else on this site exists to let you verify that rather than take our word for it.

Why that promise is the whole product

A Minecraft server runs its world on one thread. Twenty times a second it has to finish a tick, and if it cannot, the game slows down for everyone on it. That makes hosting unusual: the thing that decides whether your server feels good is not how much RAM you bought, it is how much uncontended time one CPU core gives you. Selling the same core to many servers is invisible in the morning and obvious at 8pm, which is exactly why it is such a common way to run a hosting business.

We do not do it, and the reason we can say that flatly is that it is not a policy anyone has to remember — it is admission control in the platform. When a node has no capacity left, the system refuses to create or wake a server there instead of squeezing it in. A promise a salesperson makes can be broken quietly; this one fails loudly, on our side, before it can cost you a tick.

How we try to prove things instead of asserting them

How billing works

You top up a wallet and your servers draw it down. Metered servers are billed $0.012 per active GB-hour and cost nothing while asleep — an empty server shuts down and wakes again when a player connects. Always-on servers are $3.00 per GB of RAM per month. Which one is cheaper depends entirely on how many hours you actually play; the cost calculator answers that for your case, and unspent credit is refundable under the refund policy.

Who operates it

TrueTick is operated by a sole proprietor (ФОП) registered in Ukraine — the same entity named in the terms of service. Card payments are handled by Paddle as merchant of record, so Paddle appears on your statement and issues invoices and refunds. It is a small operation, not a call centre: support is one inbox and one Discord, answered by people who work on the platform itself.

What we deliberately do not claim

Hosting pages usually carry an uptime percentage, a star rating and a customer count. You will not find any of those here, because we do not have measurements we would be willing to defend for them. There is no uptime SLA. There is no published response-time guarantee. Where we have no number, the page says so instead of printing a plausible one — which is the same standard we ask you to hold our TPS graphs to.